Where a practice’s links live today, and why it breaks
Most practices keep their links wherever they happened to land. It works until someone is off sick in the busy season and nobody else knows where their client’s payroll portal is.
- Tax portal addresses in each person’s browser bookmarks, different on every machine
- A client’s software links in an onboarding email from three years ago
- A “useful links” spreadsheet that nobody owns
- Rates pages bookmarked for a tax year that has already ended
- Temps asking the same “where do I log in for…?” question every busy season
